–Frequently Asked Questions
I emailed your company. How soon can I expect a response ?
– Customer Service is of the utmost importance to us and we can guarantee you that you the customer is always first on our list . Email turn around time can be delayed anywhere from 24 to 48 hrs . If we are experiencing a high volume of emails your response may be delayed .
Is my information that i submit secure ?
– Rest assured that your security is our main focus and top priority here at Qintex .Your orders are processed through our secure server hosted by PayPal so all information is encrypted . For your privacy we do not store credit card information so that information cannot be retrieved by anyone .
What are my payment options ?
– Currently we accept payment through PayPal or if you choose to you can also make your purchase with a credit card pertaining to Visa, MasterCard,American Express or Discover . Just click on the buy now link on the products page and you can choose to pay either through PayPal or opt out on it and pay through debit or credit card.
Are you going to sell my information for 3rd party marketing ?
– No we value our customers information and privacy and it is only used for the sole purpose of fulfilling the orders you place with us.
